Policies - Western Heritage Inn

Western Heritage Inn Policies

Reservation Policy: A valid credit card guarantee is required to confirm a reservation. Your card will be charged for one nights lodging after submitting your reservation. Multiple night reservations will remit remaining balance upon check-in. All reservations are charged a 7% State Accommodations Tax and $1 per night local tax.

Check-In/Check-Out Policy:Check-in is 3 PM. Early check-in may be available, please call ahead to ask. Check-out is 11 AM.

Cancellation Policy: 24 hour minimum from the date of arrival. If you cancel after 24 hours then your deposit is forfeited. Any reservation booked and paid for online will be charged a 5% cancellation fee.

No Show Policy: No show will be charged 100% of the amount of a 1 night stay.

Pet Policy: We allow dogs only and charge $10 per dog per day. Is your pooch your best friend? If so do not leave him or her in the room unattended in what may be a new and unique location. We will remind you of this and other pet policies upon check-in.

No Smoking: Western Heritage Inn is a non-smoking facility and is prohibited inside our building. Smoking in any of our rooms or common areas will result in a $200 per night cleaning fee. Smoking is allowed in designated outside areas of Western Heritage Inn property.

Privacy Policies

Western Heritage Inn takes every precaution to protect our customer's information. When customers submit sensitive information via Western Heritage Inn website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a reservations specialist) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure, locked environment. If you have any questions about the security at our website, you can send an email to info@westernheritageinn.com. Reserving a room at westernheritageinn.com is absolutely safe. We guarantee that with each purchase you make any personal information you provide is secure. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges as a result of making a reservation at westenheritageinn.com we will cover your liability up to $50. This applies ONLY if the unauthorized use of your credit card resulted through no fault of your own while using Western Heritage Inns secure server, and providing that you notified your credit card provider in accordance with its reporting rules and procedures.

Our westernheritageinn.com secure server uses the latest industry standard encryption software (SSL) to protect your personal information. It encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the internet. You will know that your connection becomes secure during the checkout process by seeing the "S" for "secure" in HTTPS://... in your browser's address block.

We are always happy to take your reservation by phone. You can reach your personal reservation specialist anytime by calling our toll free number at +1-800-877-1094 or our regular office line at +1-406-586-8534.